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I'm doing the Hidden Expanse secret questline (Wintertide Hidden Quest Guide) in Wintertide. I've done all the steps and obtained the Frost Key. However, the NPC Nicholas Tolir in Ironfang Heights is supposed to give a quest called "A Giant Investigation". Only problem is, he isn't giving the...

I bought 1000 platinum, and the equivalent diamonds for Dragon's Prophet. But when I went to redeem them, I couldn't click on my name, then when I hit submit, they vanished. It's been a good 30 minutes, and there's no sign of them in my account.