Bug Report Dragon's Prophet Common Issues & Fixes

Discussion in 'Bug Reports & Suggestions' started by Seiichi, Sep 20, 2017.

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  1. Seiichi

    Seiichi Administrator Staff Member Administrator Moderator

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    Oct 20, 2016
    Because of Dragon's Prophet often having many issues, I'm going to be compiling a list of common issues, and fixes for them.

    Incorrect Placement

    This bug is due to a change we made with Megaphones and then had to revert, so sometimes you will have this come up (usually only once).

    To fix it do things in this order:
    1. Make sure your client is up to date with the launcher
    2. Sort your marketplace bag
    3. Delete any existing megaphones
    4. Sort your marketplace bag
    5. Double check that there are no blank spaces with missing icons; drag to delete these, or use the bulk delete option
      1. If you have not updated your game via the launcher, you could potentially delete new items
    6. Sort your marketplace bag
    7. Purchase new megaphones
    The process is a little over the top, but it does guarantee that you'll fix the error.

    Missing D3DCompiler_43.dll

    To fix this issue you should install the library from the following link: Download DirectX End-User Runtimes (June 2010) from Official Microsoft Download Center - https://www.microsoft.com/en-us/download/confirmation.aspx?id=8109

    Other Missing DLL

    To fix this issue you will need to install this library from the following links:

    Download Microsoft Visual C++ 2010 Redistributable Package (x64) from Official Microsoft Download Center - https://www.microsoft.com/en-us/download/details.aspx?id=14632

    Download Visual C++ Redistributable Packages for Visual Studio 2013 from Official Microsoft Download Center - https://www.microsoft.com/en-us/download/details.aspx?id=40784

    "Unknown Error (-1)" when logging into game

    This error happens when you're unable to find a route to host, and usually has something to do with your ISP or computers DNS cache. If you get this issue you can either wait it out, or use one of the following to try to fix it:

    Use Google DNS (best method): Get Started | Public DNS | Google Developers - https://developers.google.com/speed/public-dns/docs/using
    Flush your DNS Cache (may not work): How to clear the DNS Cache on a computer and web browsers? - https://support.opendns.com/hc/en-us/articles/227988627-How-to-clear-the-DNS-Cache-on-a-computer-and-web-browsers-

    "Unable to log in to the server"

    If you get this message when logging in you probably do not have a proper configuration file for our server. You will need to go to your install directory for Dragon's Prophet (our client) and modify the client.ini file to have the following code:
    Most other issues

    Many issues on Dragon's Prophet can be cleared by clearing the contents of the "My Documents\Dragoon" folder and the "Dragons Prophet\cache\server.dragonsprophet.online\" folder. This may need to be done when you have logged out from EU.
    Last edited: May 20, 2020
    Lilia and JasminTerzic like this.
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  3. Seiichi

    Seiichi Administrator Staff Member Administrator Moderator

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    Oct 20, 2016
    Updated first post with how to fix the incorrect placement issue.
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